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Mandarin paint breaking down ?? 

 

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 Post subject: Mandarin paint breaking down ??
Posted: Thu Sep 01, 2011 10:20 am 
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Location: Watanobbi
NSW, Australia

Just putting the question out there....

I have a Mandarin MkII xr8, and the paint is "breaking down", as the reps have put it.

Has anyone heard of this before, apparently there were a few known issues of this happening in Granville I was told that one smash repairs had 2 cars in there, both with the same problem. The paint cant be matched properly and the only solution is to respray the whole car.

Ive only just recently bought the car and the previous owner ripped down the front guard with the tyre, the dealer that i bought the car off is getting it "fixed" at a local smash repairs but its been going on for nearly 2 months now and they cant get the color right, more pink then orange.

This is his 2nd attempt at fixing it and its been there for nearly 3 weeks.

At the moment the cars sitting in the sun covered in mud and masking tape remnants, no happy with that either. :x

Any advice and or information would be great, I just want my car back :cry:
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 Post subject: Re: Mandarin paint breaking down ??
Posted: Thu Sep 01, 2011 11:27 am 
Getting Side Ways
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Location: Smithfield
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Which Panel Beater? what dealer? Have you gone to the dealer and asked them why it is taking so long? Have you told the dealer that you will contact the MTA?
If you get no joy, contact http://www.fairtrading.nsw.gov.au/default.html they are pretty good at following up complaints.

I spoke to our Service guys and they have NEVER heard of this problem with your colour.
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 Post subject: Re: Mandarin paint breaking down ??
Posted: Thu Sep 01, 2011 11:37 am 
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NSW, Australia

MJM Smash Repairs at Tuggerah, I got the car from Central Coast Holden, it seems neither of them want to accept responsiblity, the "painters" only got a rep out on tuesday, a real one this time not like the imaginary ones that hes had out to look at it before....... its doing my head in.

I have lodged a complaint with Fair Trading and also have the enquiry forms for the MTA.

Thanks Papa Smurf, i just dont know what to do, bit sick of being treated like a mushroom, Im waiting for a letter from Autolac stating the diagnosis, will let u know what it says
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 Post subject: Re: Mandarin paint breaking down ??
Posted: Thu Sep 01, 2011 11:40 am 
Getting Side Ways
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Sometimes people think if they stuff customers around long enough that they won't pursue the matter and give up. I hope you can get something concrete done.
BTW, the panel beater isn't one of our customers.
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 Post subject: Re: Mandarin paint breaking down ??
Posted: Thu Sep 01, 2011 11:42 am 
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 Post subject: Re: Mandarin paint breaking down ??
Posted: Thu Sep 01, 2011 11:43 am 
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 Post subject: Re: Mandarin paint breaking down ??
Posted: Thu Sep 01, 2011 11:46 am 
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Thanks Papa Smurf, i have no intention of letting them get away with this.

I had a friend that used to work at Thomson Ford, times like this i wish he was still there!!
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 Post subject: Re: Mandarin paint breaking down ??
Posted: Thu Sep 01, 2011 12:30 pm 
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Wow dawnie, that's one hell of a colour difference. Hit them hard and hit them where it hurts...only way to get something happening with companies like that.

 

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 Post subject: Re: Mandarin paint breaking down ??
Posted: Sat Sep 03, 2011 1:02 pm 
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hi mate, i've been a spraypainter 20 years. your color is very easy to match and paint. my ba xr6 is purple and that started to break down as well on the roof. it is common on alot of cars for paint to break down. cheers
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 Post subject: Re: Mandarin paint breaking down ??
Posted: Sun Sep 04, 2011 5:19 pm 
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It doesnt seem to be that easy for this painter Dave!!

This is their second attempt at trying to paint it, what started out as a 7cm chip is now turned into a freaking nightmare, he should of just manned up and say hey we cant do this.

The paint is fine, hes also tried to tell me that the door handles and bumpers are a different color cos they were painted in a different facility, thats not his problem, getting my car back to mandarin and not peach is all he should be concerned with.
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