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New radio, Now the car won't turn over :( 

 

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 Post subject: New radio, Now the car won't turn over :(
Posted: Thu Apr 21, 2016 1:09 pm 
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Hi Guys,
Yesterday my dad got a new radio installed into his AU wagon, when he went to drive it afterwards it would not turn over. dash lights come on when the key is in the 'on' position, but when you turn the key to start it nothing happens.
anyone have any ideas/clues/things to check?

Cheers,
Thomas
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 Post subject: Re: New radio, Now the car won't turn over :(
Posted: Thu Apr 21, 2016 1:47 pm 
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A few questions to help us...

- Was the replacement radio another Ford factory unit?
- Was the replacement done by Autobarn, or a professional installer?
- If the new unit was a Pioneer, Sony, etc, was an Aerpro harness used to connect it?

 

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 Post subject: Re: New radio, Now the car won't turn over :(
Posted: Thu Apr 21, 2016 1:55 pm 
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The replacement radio was an aldi brand radio with a pop out screen for gps.
The replacement was done by a professional installer. (the one stop shop in Pakenham, Vic)
The installer spliced a new harness to fit the head unit, so the car now has 2 different plugs, one for the stock radio and one for the new one.
I'll see if i can get some photos.
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 Post subject: Re: New radio, Now the car won't turn over :(
Posted: Thu Apr 21, 2016 2:34 pm 
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Won't let me attach any pictures :(

I did notice something when i went to take the photo's though.

Dad tried the 61 minute thing with the key, had the key in start for 61+minutes, turn key off and then start it, nothing happened.

I don't know if it was doing this before but now when the key is turned to on dash lights come on, and the smartshield light comes on solid for a second, and then constantly flashes about twice a second.
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 Post subject: Re: New radio, Now the car won't turn over :(
Posted: Thu Apr 21, 2016 7:34 pm 
Getting Side Ways
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From the workshop manual, it looks like a Smartshield fault. Have you got a repair or workshop manual? What did the installer have to say about the problem?

Have you tried disconnecting the battery for 10 mins to reset the ECU?

 

 

Attachments:
fault finding.PNG
fault finding.PNG [ 129.42 KiB | Viewed 43 times ]

 

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 Post subject: Re: New radio, Now the car won't turn over :(
Posted: Fri Apr 22, 2016 11:23 pm 
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did he drive the car home??


Tank0123 wrote:
The replacement radio was an aldi brand radio with a pop out screen for gps.
The replacement was done by a professional installer. (the one stop shop in Pakenham, Vic)
The installer spliced a new harness to fit the head unit, so the car now has 2 different plugs, one for the stock radio and one for the new one.
I'll see if i can get some photos.


a "professinal" would have just used an harness that plugs into the factory loom, then use the wires from that plug to the new head unit

it sounds dodgy to me


also if he has driven it home afterwards it could be no fault of the installer and the BCM/BEM has failed and the car wont start ie smartsheild as above post!

 

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 Post subject: Re: New radio, Now the car won't turn over :(
Posted: Sat Apr 23, 2016 2:29 am 
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Does the interior light work?
if not check the fuse. Car won't start if the fuse is blown.
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 Post subject: Re: New radio, Now the car won't turn over :(
Posted: Sat Apr 23, 2016 12:12 pm 
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Disco Frank wrote:
did he drive the car home??


They came to our place to install it.

thteddieboii wrote:
Does the interior light work?
if not check the fuse. Car won't start if the fuse is blown.


yep, Interior light works, and all fuses are intact.
It's booked in to go to Ford on Friday. If i get it fixed before then, I can cancel the appointment.
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 Post subject: Re: New radio, Now the car won't turn over :(
Posted: Tue Apr 26, 2016 12:22 am 
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turn ignition on to reds and bridge starter relay R5 in under bonnet fuse box contacts 30 and 87 and see if it starts
does start relay click when in crank position if auto move shift around while attempting to start from key
recheck fuses with a test light -
remove and refit bem fuse 10 inside fuse box
is an alarm fitted ?
au does not use the key on for 60 minutes procedure key is programmed with scan tool
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