Fordmods Logo

The TE50 Epic Update time!! 

 

Page 3 of 16 [ 238 posts ] Go to page Previous  1, 2, 3, 4, 5, 6 ... 16  Next

 
 Post subject: Re: The TE50 Has arrived
Posted: Sat Sep 24, 2011 11:36 am 
NSW Cruise Moderator
Offline
User avatar

Age: 46

Posts: 7338

Joined: 5th Nov 2004

Gallery: 12 images

Ride: TE50

Location: ɹǝpun uʍop
NSW, Australia

So the Harmonic Balancer is starting to let go, no real issue. Ni issue paying for the part, no issues understanding how to fit the part, BIG issue when it comes to Repco actually failing to provide a balancer for a V8. I gave them the powerbond part number they confirmed they had it in stock, asked them to pull it with a few other items, box it up and I will swing through and collect it, just put it on account.

So I get to work with my box of toys, open it up.. Sweet, a balancer, awesome its powerbond, Repco you bunch of duds, its for a 4.0! 3 weeks ago, this part would have been of use to me.

Call em up, ask them to come and exchange it, nope, out of their delivery area, ask if local store has it an they can deliver, yes, they can deliver, awesome!

BUT they have nil stock! FFS

Why do the simple things like this always have to get so damn complex.

I finish at 5pm, they shut at 5pm and refuse to stay back 20 mins so they can have the opportunity to fix their mistake. No.

I need it today as I am going up the central coast tomorrow, i guess this is a FML moment.

 

_________________

Image

I have a car.

Top
 Profile  
 
 
 Post subject: Re: The TE50 Has arrived
Posted: Sat Sep 24, 2011 12:47 pm 
NSW Cruise Moderator
Offline
User avatar

Age: 46

Posts: 7338

Joined: 5th Nov 2004

Gallery: 12 images

Ride: TE50

Location: ɹǝpun uʍop
NSW, Australia

yeah they did, but they wanted the exchange to go back to the store of purchase as its on account. if it was an outright cash sale, I would think I could go where ever to exchange it, Biggest issue I had is, need it today, I finish @ five they close @ five and resused to budge. I explained this was their opportunity to fix up their fuxk up, didn't work too well, just erupted the whole scenario.

Some good feedback could be given to repco, but its not like it would make a lick or difference.

 

_________________

Image

I have a car.

Top
 Profile  
 
 
 Post subject: Re: The TE50 Has arrived
Posted: Sat Sep 24, 2011 1:04 pm 
Getting Side Ways
Offline

Age: 73

Posts: 2542

Joined: 18th Mar 2006

Ride: EF-XR8chaser

Location: wollongong
NSW, Australia

and the lucky store was? so i can avoid it-st peters was helpful on a sunday

 

_________________

R.I.P HANS HARTMAN

Top
 Profile  
 
 
 Post subject: Re: The TE50 Has arrived
Posted: Sat Sep 24, 2011 1:06 pm 
NSW Cruise Moderator
Offline
User avatar

Age: 46

Posts: 7338

Joined: 5th Nov 2004

Gallery: 12 images

Ride: TE50

Location: ɹǝpun uʍop
NSW, Australia

The unlucky winner here is Taren Point.

 

_________________

Image

I have a car.

Top
 Profile  
 
 
 Post subject: Re: The TE50 Has arrived
Posted: Sat Sep 24, 2011 1:22 pm 
Getting Side Ways
Offline

Age: 73

Posts: 2542

Joined: 18th Mar 2006

Ride: EF-XR8chaser

Location: wollongong
NSW, Australia

{USERNAME} wrote:
The unlucky winner here is Taren Point.

can you get one today?part numer powerbond or nuline -i think are the same

 

_________________

R.I.P HANS HARTMAN

Top
 Profile  
 
 
 Post subject: Re: The TE50 Has arrived
Posted: Sat Sep 24, 2011 1:54 pm 
NSW Cruise Moderator
Offline
User avatar

Age: 46

Posts: 7338

Joined: 5th Nov 2004

Gallery: 12 images

Ride: TE50

Location: ɹǝpun uʍop
NSW, Australia

Yeah the wife is doing the running around to exchange it all for me. Powerbond HB on its way.

 

_________________

Image

I have a car.

Top
 Profile  
 
 
 Post subject: Re: The TE50 Has arrived
Posted: Sat Sep 24, 2011 2:30 pm 
Getting Side Ways
Offline

Posts: 6113

Joined: 8th May 2007

{USERNAME} wrote:
Yeah the wife is doing the running around to exchange it all for me.


lol why didnt you just send her to exchange for the right part in the first place, instead of trying to convince them to work past 5pm, arguments etc.

ive got a brand new nuline balancer here that i couldve sold you for alot less than repco, but the urgency factor makes it not possible
Top
 Profile  
 
 
 Post subject: Re: The TE50 Has arrived
Posted: Sat Sep 24, 2011 3:03 pm 
Getting Side Ways
Offline

Age: 73

Posts: 2542

Joined: 18th Mar 2006

Ride: EF-XR8chaser

Location: wollongong
NSW, Australia

{USERNAME} wrote:
Yeah the wife is doing the running around to exchange it all for me. Powerbond HB on its way.

give them a snickers bar to feed the brain and zitts,then invite them to go fishing---sharks,sucks when a simple thing becomes apita.

 

_________________

R.I.P HANS HARTMAN

Last edited by hans hartman on Sat Sep 24, 2011 3:12 pm, edited 1 time in total.

Top
 Profile  
 
 
 Post subject: Re: The TE50 Has arrived
Posted: Sat Sep 24, 2011 3:04 pm 
NSW Cruise Moderator
Offline
User avatar

Age: 46

Posts: 7338

Joined: 5th Nov 2004

Gallery: 12 images

Ride: TE50

Location: ɹǝpun uʍop
NSW, Australia

Because for the wife to do it ment that after she drops one child at Respite for the day, the then needs to do about 2 hours wourth of round trip driving chewing into her day to fix a problem that never had anything to do with her in the first place,

So now on top of the initial purchase price I need to involve a 3rd party, burn more fuel and the company that made the mistake does not have to lilft a finger to rectify a problem that could have been avoided in the first place had they have pulled the stock correctly with the part numbers that I gave them.

So to answer your question, why should a company get away with making a mistake, saying opps then get off scott free from having to resolve an issue that would have been avoided if their staff had actually done the job correctly in the first place.

Reason I did not double check the item on collection is it was contained in a larger box with other items, taped up and strapped. There were 4 items in the box in total, 3 of those 4 items were incorrect, either totally unusable for the intended application or substituted with generic items while still charging me the non generic pricing.

They have a delivery service that is actually avalible to do the delivery this afternoon, however they have refused to as my work is 2km outside of the area they deliver to. I am working solo today in a retail enviroment and do not have the flexability to simply shut up and leave to get bits.

Its a problem that never should have happened with a resolution that has completly messed up my wifes day off.

 

_________________

Image

I have a car.

Top
 Profile  
 
 
 Post subject: Re: The TE50 Has arrived
Posted: Sat Sep 24, 2011 3:06 pm 
NSW Cruise Moderator
Offline
User avatar

Age: 46

Posts: 7338

Joined: 5th Nov 2004

Gallery: 12 images

Ride: TE50

Location: ɹǝpun uʍop
NSW, Australia

damn this epic Balancer saga.

 

_________________

Image

I have a car.

Top
 Profile  
 
 
 Post subject: Re: The TE50 Has arrived
Posted: Sat Sep 24, 2011 7:05 pm 
Getting Side Ways
Offline

Posts: 6113

Joined: 8th May 2007

just firebomb the pricks, that'll teach 'em for making a mistake :P

out of interest, what part number is the balancer, and how much they charging for it?
Top
 Profile  
 
 
 Post subject: Re: The TE50 Has arrived
Posted: Sat Sep 24, 2011 7:43 pm 
NSW Cruise Moderator
Offline
User avatar

Age: 46

Posts: 7338

Joined: 5th Nov 2004

Gallery: 12 images

Ride: TE50

Location: ɹǝpun uʍop
NSW, Australia

PB1463-ST is the part number, its the street range, it was $163.00

All in the car now. Took 1/2 hour taking my time after work today. I forgot how easy the 8's are to work on. Having played in the I6 world for a few years.

I was looking at drive train for a vibration, Joe from CMS diagnoed a HB in about 2 seconds. So a big thanks to him.

New balancer and the car is silky smooth through the range.

Now to start on sorting out these bushes..

 

_________________

Image

I have a car.

Top
 Profile  
 
 
 Post subject: Re: The TE50 Has arrived
Posted: Sat Sep 24, 2011 7:52 pm 
Getting Side Ways
Offline

Posts: 6113

Joined: 8th May 2007

damn thats a good price, considering my local repco are specialists at charging double on everything

was the vibration just at idle, or was it noticable all throygh the revs?

i bought a new balancer for my car, because there was a slight wobble visible to the eye, but i havnt bothered fitting it because the car runs pretty smooth albeit a slightly lumpy idle
Top
 Profile  
 
 
 Post subject: Re: The TE50 Has arrived
Posted: Sat Sep 24, 2011 8:17 pm 
NSW Cruise Moderator
Offline
User avatar

Age: 46

Posts: 7338

Joined: 5th Nov 2004

Gallery: 12 images

Ride: TE50

Location: ɹǝpun uʍop
NSW, Australia

same symptoms you have.Mine may have further gone than yous though, on throttle back off I could feel it too.

 

_________________

Image

I have a car.

Top
 Profile  
 
 
 Post subject: Re: The TE50 Has arrived
Posted: Sat Sep 24, 2011 9:24 pm 
Getting Side Ways
Offline

Age: 73

Posts: 2542

Joined: 18th Mar 2006

Ride: EF-XR8chaser

Location: wollongong
NSW, Australia

{USERNAME} wrote:
damn thats a good price, considering my local repco are specialists at charging double on everything

was the vibration just at idle, or was it noticable all throygh the revs?

i bought a new balancer for my car, because there was a slight wobble visible to the eye, but i havnt bothered fitting it because the car runs pretty smooth albeit a slightly lumpy idle

same as above-fishing trip-sharks

 

_________________

R.I.P HANS HARTMAN

Top
 Profile  
 
Display posts from previous:
Sort by  
 Page 3 of 16  [ 238 posts ]  Go to page Previous  1, 2, 3, 4, 5, 6 ... 16  Next

Who is online

Users browsing this forum: No registered users and 4 guests


You cannot post new topics in this forum
You cannot reply to topics in this forum
You cannot edit your posts in this forum
You cannot delete your posts in this forum
You cannot post attachments in this forum

 

 

It is currently Fri Dec 13, 2024 1:40 am All times are UTC + 11 hours

 

 

(c)2014 Total Web Solutions Australia - Australian Web Hosting and Domain Names